Medicare Educational Videos
Watch MVP’s Medicare Video Series to learn about Medicare basics, plan benefits, and coverage options—designed to help you make confident, informed health care decisions.
Find Answers to Your Medicare Questions
Everyone’s health care needs are different. That’s why we’ve created this series of helpful, easy-to-understand videos on a wide range of Medicare topics so you can make an informed decision about the plan that’s right for you.
Medicare Basics Videos
Learn about Medicare coverage, your plan options, and how to enroll.
What to Do If You Still Have Questions
If you haven’t found the answers you need, or if you want help choosing a Medicare plan, we’re here for you. Speak to a sales rep at 1-800-324-3899 (TTY 711). Our Medicare team is available:
- October 1–March 31: seven days a week, 8 am–8 pm Eastern time
- April 1–September 30: Monday–Friday, 8 am–8 pm Eastern time
You can also call the MVP Medicare Customer Care Center at 1-800-665-7924 (TTY 711).
Schedule a Personal Consultation
An MVP Medicare Advisor will speak to you in person at a convenient time and place, either one-on-one or with a friend or family member if you like. There’s no cost and no obligation. Schedule your personal consultation.
MVP Health Plan, Inc. is an HMO-POS/PPO/HMO D-SNP organization with a Medicare contract and a contract with the New York State Medicaid program. Enrollment in MVP Health Plan depends on contract renewal. Health benefit plans are issued by MVP Health Plan, Inc., an operating subsidiary of MVP Health Care, Inc. Not all plans available in all states and counties. Every year, Medicare evaluates plans based on a 5-star rating system. Out-of-network/non-contracted providers are under no obligation to treat MVP Health Plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. For accommodations of persons with special needs at meetings, call 1-800-324-3899 (TTY 711).
Speak to a Representative
To shop for a plan, contact an MVP Medicare Advisor at 1-800-324-3899 (TTY 711)
For questions about your plan, contact the MVP Medicare Customer Care Center at 1-800-665-7924 (TTY 711). If you have an MVP DualAccess plan, call 1-866-954-1872 (TTY 711).
From April 1-September 30, reach us Monday-Friday, 8 am-8 pm.
From October 1-March 31, reach us seven days a week, 8 am-8 pm.