MVP Resources for Navigators

We’re here to help you help others. Use this resource guide to find essential tools and information, from coverage explanations to provider lookup support, so you can quickly locate what you need to stay informed and feel supported every step of the way.

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Resources That Help You Guide Members with Confidence

On Your Side

We are here to help you navigate your personal health journey with services, advocacy, and support to guide you, on your terms, at every step.

Contact Us
Case Management

Access Your Way

MVP meets you where you are by offering a wide network of providers- in-person or virtually through the affordable convenience of our Gia app.

Manage Your Health and Health Plan with Gia
Download Gia by MVP
Sign In to Gia

Community Expert

As a not-for-profit company, our mission is to put you and our communities first, enabling us to tailor products and services to meet individual needs.

Health and Wellness
MVP Living Well Program Events
Health Library
Corporate Giving

MVP conducts an annual customer survey to measure our Net Promoter Score (NPS), which reflects how likely our customers are to recommend MVP to friends and family. In 2024, MVP’s State Program plans, including Medicaid Managed Care (MMC), the Harmonious Health Care Plan (HARP), Child Health Plus (CHPlus), and the Essential Plan, achieved an NPS of 69, placing MVP within the industry’s top performance tier.

Find a Provider

Medical Providers

View our network of doctors, specialists, and other providers based on your location.


Find a Doctor

Dental Providers

Dental coverage is provided by a wide range of dental providers, depending on the member’s plan type.


Find a Dentist

MVP Member Resources

Here you’ll find a collection of helpful tools and frequently requested materials to support members with renewals, coverage questions, and more.

Forms

From enrollment forms to claims and reimbursement—and everything in between—access the forms you need for your plan type.


Member Forms

Plan Overviews and Product Placemats

MVP offers a wide range of plan options for small and large groups, as well as plans for individuals and their families throughout New York and Vermont. Review our Product Placemats for an overview of the available plan options.


Plan Overviews

Glossary

Our glossary of Health Insurance, Health Care, and Health Plan terms and definitions can help you understand your benefits and coverage, and help you to shop for a plan.


Health Terms Glossary